Most helpful customer reviews

4 of 4 people found the following review helpful.
20+ years of service and exceptional customer service
By A. Schwartz
I purchased 2 of these cake pans about 20(!) years ago from a local store. The fact that I still have them after 20 years tells you how well these pans are made.

I recently noticed that these pan now include a plastic cover which they did not have when originally purchased. I contacted Calphalon's customer service to inquire if I can purchase these covers separately. You can imagine my surprise and delight when Calphalon asked me for my address and sent me two covers completely free. It is hard to grasp in this time and age such exceptional customer service.

High quality and exceptional customer service, what a winning combination.

4 of 4 people found the following review helpful.
Calphalon 9x13 pan with lid
By Julie LW
The pan is heavy and bakes evenly. The lid is very tight and secure. A friend of mine had one and I fell in love with it. I have all kinds of Calphalon. It's the best cookware & bakeware I have found.

2 of 2 people found the following review helpful.
ho-hum
By Immort17
I received this a while back and like that it is deep enough for lasagna and really like the fact that it comes with a cover. However, the insides of the corners have a crease that is very difficult to clean properly. I have to use a toothpick which is kinda annoying. Other than that, it is a solid, sturdy pan.