Most helpful customer reviews

22 of 22 people found the following review helpful.
Not Well Made
By A Customer
This towel holder is functional but flimsy. The stainless steel is too thin at the base and the actual weighted part of the base is plastic. As long as no one's using the holder it looks OK but as soon as you try to yank a towel off the roll the base moves around and you get that "cheap feeling."

20 of 21 people found the following review helpful.
Industrial-looking but not industrial strength!
By A Customer
I was happy with the sleek look - but unfortunately it's kind of cheap-O. The vertical rods that keep the paper towel in place are loose and bending - and really no way to tighten! Nice looking until you use it, then kind of cheesy. The quest for a decent paper-towel holder continues, I'm afraid..

7 of 8 people found the following review helpful.
Don't unscrew the knob . . .
By A Customer
For the most part I really like this paper towel holder. It's sturdy enough for me, but I must not be yanking off the towels as hard as everybody else apparently is. I would suggest not unscrewing the top to change the roll, as it is not a simple task to put it back together. The knob and rod are actually two or three pieces, not one as you would think. Anyway, I've found that you can just pull the empty roll up over the knob and replace it the same way, without unscrewing the top. It's actually easier than screwing around (hah!) with the knob.