Most helpful customer reviews

26 of 27 people found the following review helpful.
It's nice stuff....BUT!!!!!!
By K. L. Estepp
We purchased this set from another venue.

When you first open the box and see the new set you are thrilled. Especially if your old set that you just replaced was horrible.

BUT after you have had it a while you start to realize that owning this set of cookware requires a LOT of effort on your part to keep it looking nice.

The bottoms darken easily and need constant attention to make them look good.

On our particular set, the largest saucepan interior was "bubbled". Well....we are NOT everyday cooks in this house and it only took a few months for the interior finish to begin chipping off the pan.

We had to go out and buy all new utensils and special scrubbers etc. to clean these pans. Most things we had in our drawer just didn't work well with this set. Stick a metal fork in it once and IT'S DONE!

Remember....NO dishwashers, NO metal utensils, NO harsh chemicals, NO abrasive scrubbers, NO cooking spray, NO stacking of pans, NO contact with other surfaces or the exterior WILL scratch!

In short....these pans take your full attention but when you buy anything worth having, you are willing to expend the extra energy and time to take good care of it.

If it weren't for the interior surface chips, I would have to give this set an "ALMOST PERFECT" score!!!!!

30 of 32 people found the following review helpful.
Disappointed with terrible customer service from Calpalon
By Pamela Schafer
I invested in this set almost 4 years ago. I had this set for less then 2 years when I noticed that some pans were showing signs of peeling. I never washed the pans in the dish washer and I only own bamboo and plastic utensils so I knew the peeling was not from my neglect. I called the Calphalon customer service number and was told I would need to ship the entire set back (at my own expense). I was told it would take 6-8 weeks before I would be notified whether or not the cookware was going to be covered under the warranty. If the cookware was not going to be covered I would be responsible for return shipping on the cookware set. NOT the kind of customer service I would expect from a company as well known as Calphaon. I have purchased cheaper cookware at a big box store and had it last longer then 2-4 years. I will have to replace this cookware and will not be doing it with any products in the Calphalon line.

30 of 32 people found the following review helpful.
Quality Product!!!
By Chrissy
I was looking for quality when I purchased this set, and I got it! I read the instructions that followed it. I hand wash, use only plastic and wood utensils, and no non-stick cook spray. I couldn't be happier with them. Nothing sticks, the handles don't get hot, it's a pleasure cooking with them! (I have not tried them in the oven yet, but they are oven safe to a degree!)